Shipping & Returns

Delivery

We deliver nationwide across Pakistan.

• Delivery time: 2–4 working days
• Delivery charges: PKR 250 per order
• Cash on delivery: available

Once your order is dispatched, you will receive your tracking details by SMS or email. Working days exclude Sundays and public holidays.

Exchanges & Returns

If something isn't quite right, we're here to help. You can request an exchange or a return within 14 days of delivery.

• Items must be unworn, unwashed and in their original condition, with tags and packaging intact
• Shoes must be tried on a clean, indoor surface only
• To start an exchange or return, contact us with your order number and the item(s) you'd like to exchange or return

Refunds

Once we receive and inspect your returned item, we will confirm your refund. Refunds are issued to your original payment method; for cash on delivery orders, refunds are made by bank transfer.

Delivery charges are non-refundable, except where an item arrives damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos, and we will make it right at no extra cost.